Accessing Log or Trace Files

The Proxy Files dialog box displays the name, creation date, and size of all log and trace files located on the Exceed onDemand Server. Exceed onDemand lets you directly view a proxy log file. However, you must save all other logs and/or trace files to your computer before you can view them.

If necessary, you can copy log and/or trace files from the Exceed onDemand Server machine to your computer. These files are useful when troubleshooting a problem. It may be necessary to send the files to Hummingbird Connectivity Technical Support or your system administrator.

Note: 
  This procedure can be performed only on Exceed onDemand Client.

To view a proxy log file:

On the Exceed onDemand Desktop menu, point to File, View Log, and then click Proxy Log. The proxy log file opens in a text editor.

Note: 
  You must save remote command log files and trace files locally before you can view them.

To save a log or trace file:

  1. On the Exceed onDemand Desktop menu, point to File and then click Proxy Files. The Proxy Files dialog box opens.
  2. In the file pane of the dialog box, select a file and click Save. Alternatively, double-click the desired file. The Save As dialog box opens.
  3. Browse to the local directory where you want to place the file and click Save.

Related Topics

Troubleshooting the X Server

Generating Proxy Log Files

Tracing X Server Actions

Exceed onDemand Proxy Files Dialog Box

Exceed onDemand Server Files Dialog Box